Domestic only. Learn more about our cookies. All content © 2021 xMatters inc. Not receiving texts After a month of perfect functioning, my Pixel 4 has stopped receiving texts from some of my contacts. Please use the My Sprint app or Sprint.com to manage your account. Mainly sprint users are facing this issue. I can send to them successfully, but I can't receive from them. Although we rely increasingly less on classic text messages, sending an SMS is still more reliable than using an instant messaging app. 10/2 around 10pm, there was an update (Samsung Note 20 Ultra). Fix: iPhone Not Receiving Text Messages/Group Texts Solution 1. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. This problem recurred this morning. 'Why am I not receiving text messages on my Samsung Galaxy S10? He also texted me once and I did not get the text either. I have missed important texts regarding work that I would never know about if coworkers had not sent me screenshots. I use TVision on a Google TV and Nvidia Shield and both devices have poor audio quality on this channel.How do I go about reporting this issue in hopes of getting it resolved? I have an android phone and recently (within the last week) my phone refuses to get group messages from iPhone users. Example: I was texting my GF last nite perfectly fine, but then this morning she texted me at 8am and I never got the text (not even right now). Excl. I can... Would it be reasonable to also place a QR Code on the TVision login screen on TV to make it easier to login and authenticate with your mobile device? You are able to send text messages but you are not receiving texts from numerous contacts. Scroll to and tap Settings. However, the problem that we were discussing is Htc One M8 Not Receiving Calls. Then the said it was the 5G connect... Is this compatible? Sprint Phone Connect: No plan discounts apply. This may result in the appearance of Wi-Fi Calling no longer working. Last Updated 2 minutes ago: Sprint is an American telecommunications company that offers CDMA and LTE mobile phone wireless services (including text messages and voice mail) and internet. Please advise. Discussion on Android Not Receiving Group Texts From iPhone Problem . Your mobile stopped getting texts all of a sudden. To ensure that this community is fun and helpful, professional and respectful participation is expected... and troll-like behavior won't be tolerated. He also texted me once and I did not get the text either. Also, I missed a text about a family member having a medical issue and having to be sent to the hospital (figured that out by receiving a phone call since I never responded to the text that never appeared on my phone). I've been receiving all texts since then. Calling customer support is a waste of time because they say they don't know why and there is nothing they can do. Sprint uses CDMA and LTE technology. He receives my texts fine, and I seem to have no problem receiving texts from other people, including my … Enter your username or e-mail address. Also last nite my friend called me 3 times and I did not receive not ONE of those calls! Thanks! Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. Sprint Essentials and Sprint Value Essentials: Includes unlimited domestic calling, texting, and data, & 3G-speed MHS, VPN & P2P. (e.g., home alarm). Cannot get TVsion to work. Home/How To's/ Fix: Phone Not Receiving Texts ‘Android’ Fix: Phone Not Receiving Texts ‘Android’ By Kevin Arrows May 31, 2020. I pay for my mom’s phone bill. Consent is not necessary to get or use the app. ': 5 ways to troubleshoot your Galaxy S10 if it's not receiving texts. I was hoping someone could suggest the best way for me to resolve the problem I’m having. **So I called TMobile (because I couldn’t do it through the website) to order an S21 Ultra. Several minutes later my phone moved back onto the Sprint network (I was in a car traveling). Sprint Outage Is Sprint having an outage right now? Update iOS. Spectrum Mobile Not Receiving Texts. I have an S20+ and all of a sudden I am having issues with sending and receiving text messages. I can also call anyone without issues and they can call me. in Galaxy S20 12-07-2020 I can't receive MMS/pictures in Galaxy S20 11-26-2020 We need basic cookies to make this site work, therefore these are the minimum you can select. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To allow text messages from specific numbers, select. Navitate to sprint.com and sign in to your account with your name and password. We'll send you an e-mail with instructions to reset your password. Silly me thinks that’s the end of the story. So I'm trying to decide between getting the 8Pro via OnePlus, or getting my 7Pro upgraded to the 8T+ via T Mobile. T-Mobile Money - Anyone else getting repeatedly locked out of your money account for two weeks at a time. Fair warning though, this is kind of a long story. Android does not receiving … I'm disappointed T Mobile isn't offering the OnePlus 8 Pro. This issue is primarly due to the way that many of the US carriers have started aggressively filtering SMS messages in an attempt to mitigate or reduce the amount of spam messages on their networks. I am on Sprint / TMobile ... Two issues -- receiving texts and having the "Chat" feature there in the menu for Samsung Messages to turn on. From the home screen, tap Apps. Community Guidelines, Opting into receiving SMS messages after opting out, Galaga Development Highlights & Support Notes. If the Samsung phone is not receiving texts from iPhone, then this might be a different issue. Apple said my number is not registered on imessage, which makes sense. during this same window in late January. If not, continue to the next step. Verify airplane mode is turned off. If you are still having problems receiving texts from the 66936 xMatters short code (or if you are encountering this same problem on a network other than Sprint), call your service provider's Customer Service line and ask them to enable or unblock messages from 66936. xMatters internal reference: ZD-100751, DTN-4029. discovered the same problem (not receiving texts) for a period of days. I have taken out the Sim. I have never had an iPhone, but I went to the apple site to unregister my number. Dave Johnson. Also last nite my friend called me 3 times and I did not receive not ONE of those calls! Comes up with The server isn’t responding we’re looking in to the problem. However, whatever the reason is, below we have compiled some fixes that can probably resolve this problem with ease. Your device is just able to see the cellular network has a good enough connection to support voice calls. Spectrum Mobile Not Receiving Texts. 7 minutes read. Example: I was texting my GF last nite perfectly fine, but then this morning she texted me at 8am and I never got the text (not even right now). By default, Sprint blocks SMS text messages from some short codes to some of their subscribers. ‎05-09-2020 01:00 AM. We created this site for our customers and partners and we encourage you to explore, engage, and learn. Reported phone stolen - still billed - told to chargeback - now sent to collections. This was the offical update done through the settings, and since the update I cannot use my phone. If you accept you agree to our full cookie policy. I downloaded the Android 11 firmware yesterday on the 15th of February onto my Galaxy A71 5G. So when I have network mode set to 5G it works for a while and then I get kicked off the network and the only way to get back on is to reboot,  First Tmobile said it was Sim care, replaced, same issue. I don't have him blocked. What ended up happening: My signal bar showed that I changed from the Sprint network to a roaming network. Sorry, our virus scanner detected that this file isn't safe to download. In April & May 2020, Sprint updated the logic on many phones to prefer Cellular Networks over Wi-Fi. She loses the phone one day and tells me to report it lost/stolen. To send an SMS message, you need cellular network connection.If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi. text, data, fax & other landline svc. Fix 1: Check Device Settings Starting tomorrow 4-28-2020 select Sprint customers will get a SOC code added to their account that makes the T-Mobile network their primary network and the Sprint network would be used secondary. You can choose which cookies you want to accept. Restart your device to apply the new settings. From the home screen, tap Apps. 2019-11-04T20:45:00Z Once in a while my husbands texts from Samsung Galaxy 10 comes through but none of my nephews or sister (who are Android users) text messages come through at all. ‎05-20-2020 11:19 AM. We use 3 different kinds of cookies. Part 10: Ensure It’s Not An iMessage From iPhone. It can be used in several purposes other than just making calls, receiving calls or sending texts. I go ahead and do that online. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. Locked out two times in six months is impressing me. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. The only workaround I have found is to reset my phone (multiple times) and, if that doesn’t work, reset network settings on my phone. I don't know of any other person - with any other carrier - that I can't receive texts from. Sprint uses CDMA and LTE technology. Try again later. Select the device on which you want to unblock messages. The iPhone not able to send texts to an Android device is a common problem and there can be many reasons behind this problem. Ensure that Airplane mode is turned OFF. So once in a while I won't receive some texts. Not receiving text messages from other carriers Starting yesterday (5/19) at around 5:05 CST, I am no longer receiving text messages (SMS) from other carriers, and am not receiving MMS from any carrier (including Sprint). I am able to send texts without any issues - everyone gets my texts. Restart your device: iPhone; iPad; iPod touch; Check your network connection. As soon as I rejoined Sprint, the past few days worth of security texts were pushed to my phone. So far, it seems to be with people who are on Verizon. Update your Sprint data profile. Sprint subscribers not receiving SMS notifications Don Clark March 26, 2020 21:20. LMT. New Sprint/Tmobile Customer- went from Note 9 (on Verizon) to Sprint/Tmobile Iphone 12. Apple released iOS 14.2.1 on 19 Nov. 2020 for iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12, and iPhone 12 mini, which fixed the following issues for your iPhone:. Once I restarted my phone (a. brand new Google Pixel), I was able to receive texts again. Support is the best place to get help on all xMatters products. I was getting texts … (net003) Have been trying for 2 days now. Not receiving messages when you started using a new phone. charge. If the coverage were to worsen, then Wi-Fi Calling will handle the call. Some xMatters users have reported that they were not able to receive SMS notifications from xMatters' 66936 short code on their Sprint-subscribed mobile phones. This is line specific and not account specific. On your Sprint device, open your SMS messaging app. My messages get stuck on sending and then they get stuck downloading. Follow. Fixes to iPhone Not Sending Texts to Android Phone 2020. Features and Specs include a 6.2" inch screen, 64MP camera, 12GB RAM, Exynos 990 or Snapdragon 865 processor, and 4000mAh battery. PLEASE HELP!!! ‎10-09-2020 04:12 PM (Last edited ‎10-09-2020 04:14 PM) in Note20. Fortunately, by specifically allowing the 66936 short code to send messages to their devices, Sprint subscribers can unblock xMatters notifications. Please try again in a few minutes. We use cookies to enhance and personalize your experience. may not be same as landline 911. ... *Based on Q3 2020 subscriber data. I'd prefer getting the 8Pro (for which I'd have to buy it from OnePlus direct). follow Buy Buy Second time I've been locked out of my account and denied access to my money for two weeks. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. 10/3, received group texts in the morning but later found that when some people text me (T-Mobile/Sprint/Google Voice tested), I don't receive them. Not receiving some text messages on Android. Privacy Policy The phone boots up, shows that the firmware is finishing up, and constantly reboots after 10 seconds. Some xMatters users have reported that they were not able to receive SMS notifications from xMatters' 66936 short code on their Sprint-subscribed mobile phones. My wife has a. different phone, a Droid Turbo. Then they said it was the phone, they replaced it same issue. Learn more about our cookies. Our team of expert support staff and users inside our community can help you get the right answer. So once in a while I won't receive some texts. Learn how to join the club and get started. A Restricted symbol indicates that the phone is currently restricted. Tap Airplane mode. Accounts, Plans, Business, and Entertainment. My son has an Iphone with Sprint. He receives my texts but I don't receive texts from him. I work for COR Sprint and today we had a training about T-Mobile network access. Game mode & Android 11 in Galaxy S20 12-22-2020 My phone A20, won't send or receive MMS messages or photos. I've been subscribed to TVision since launch, and I've had crackling audio on NBC (Phoenix, 85308) since day one. Some MMS messages may not be received. If you also are a sprint user, then knowing the solution is very important so that you can fix it whenever it occurs. Once you have made your selection, ensure that the symbol has changed to a green Updated check mark. We can both call each other with no problem. New Phone, not getting texts from son I upgraded my phone 4 days ago to the S21 Ultra, and since then I am not receiving texts from my son, who lives with us and is on the same account. Just signed up for services and new phone and it does t work it says SIM card not provisioned what does that mean. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. Took to the store, and the Tmobile rep said to find another way to communicate with my family. Samsung STSAG950UCP Straight Talk 5.6" 64GB 64-Bit Galaxy S8 LTE ? It worked for a couple of days now it won’t work. It is the fourth-largest mobile network operator in … Sorry, we're still checking this file's contents to make sure it's safe to download. The data profile contains settings your phone needs to connect to the Sprint network. A71 5G firmware download making phone malfunction!! 911 svc. The Samsung Galaxy S20 release date was March 6th, 2020. Third-party content/downloads are add’l. Reset the phone, reset cashe, switched to textra and nothing.