But just like any other part, it is prone to problems like hair and debris clogging it which can prevent it from spinning. This is particularly true if you live with pets or you have long hair. Remove the soleplate. Unplug the unit and lay it flat on its back so you can look at the brush bar. If you're trying to vacuum around the house, but realize that nothing is being picked up, you have a big problem on your hand. My dyson dc25 front roller/brush bar does not keep rotating. All Dyson machines come with a hassle-free warranty. Hi Alw, The vacuum is likely shutting off because the safety switch is being activated. Motor / Ball. For all your Dyson vacuum cleaner spare parts go to https://bit.ly/1N8aAxnIf your Dyson isn't sucking, the problem is usually due to one of four reasons. Suffice to say, make sure that you set the height setting to a level that’s appropriate with the surface you’re cleaning. I am sure it is just something that just needs clipping back in. The brush is one of the most important parts of a Dyson vacuum cleaner. Unplug the unit and lay it flat on its back so you can look at the brush bar. Never put it back into the unit unless it is completely dry. One thing you should know is that it can be easy for the brush of Dyson vacuum cleaners to get jammed and consequently, not to spin. Dyson DC25 Multi-Floor Upright Vacuum Cleaner. This usually happens because the filters need washing or your machine is blocked. While the video shows a Dyson V8 cordless vacuum cleaner, you should also do the same to your unit’s brush even if it is a cordless stick vacuum or a canister vacuum model. Push wand down into hose and attach tools to the side of the machine. If a single bar extends all the way across … Watch the below video on how to remove and clean the brush bar of a Dyson DC65 upright vacuum cleaner. ... Dyson & Sebo Vacuum Cleaner Repair & Advice Forums » Refit the brush into the brush bar assembly and ensure that it tightly screwed. How To: Fix a Dyson DC25 vacuum cleaner that won't suck By dav1224; 7/16/10 2:21 PM; 12/15/10 8:42 AM; WonderHowTo. Most Dyson vacuums have separate height settings for cleaning carpets and bare hardwood floors. Get shopping advice from experts, friends and the community! When it is locked, the motor which powers the vacuum brush is disengaged. The DC25 is notorious for cleanerhead problems; you will find other articles on Dyson Medic about it. Dyson battery packs usually have … Close attention is necessary when used by or near children. If this does not work, there is also a spring on the assembly that may have been broken or knocked out of place. Follow the release lever in and you will see the retaining clip that needs lubricated. Over time, it can break or slip over time. Using your Dyson Press foot pedal and recline handle to use. When you buy via the links on our site, we may earn an affiliate commission at no cost to you. If you remove the ball housing you can get in there to pop the cam back and replace the screw and washer. regards john - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. Live chat. You turn on the Dyson vacuum cleaner to clean your room only to find out that it’s not working properly. DC25 floating head problem! Did that solve the problem? This is the place where we can register your product and help you get the very best from your Dyson machine through its whole lifetime. How to fix your dyson DC25 if it does not stand upright. You can replace the belt to make the brush spin again. Fix your Dyson brush bar. Replace it with a new one that you can order from the Dyson website. Assembly instructions. Thankfully, there is a way around it. google_ad_height = 600; But if your unit has a single bar extending all the way across the assembly, then you’ll know that the bar is controlled by a single belt located on one side. Disconnect the vacuum from the power source and lay it bare on the ground. I already consulted the Dyson website and I see that I correctly put the filters back into the vacuum, but it looks like the door on the ball is having a problem closing entirely. The issue is the small screw and washer would have removed itself from the black sprung cam on the upright lock assembly. Make sure you recline the machine … The uploader inspected the brush bar and found that it has been jammed with hair which is quite difficult to cut with a pair of scissors. You may also check if the cleaner head height setting is too low. Dyson & Sebo Vacuum Cleaner Repair & Advice Forums, Manchester Vacs -- The Independent Dyson Specialists, Quote from: Nige on July 05, 2013, 09:42:16 PM. I just used it this evening and there was no problem with contact between beater bar and carpet. It makes the Dyson vacuum cleaner effective in vacuuming hard floors and even upholstery. Now, what should you do? Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. What to do with a vacuum brush that is not spinning? This bristly cylinder, housed inside the vacuum head to help pick up dust and dirt, may jam from time to time, limiting your vacuum's mobility and pickup power. Attempt all the solutions detailed above and you should be able to get the brush spinning again. ... Lay the machine on its back. This includes the repair or replacement and ongoing support of your machine. For Dyson vacuum cleaners with removable heads, it is possible that the brush won’t spin since the head is not properly locked in place. Knoxville market square is a participant in the Amazon Services LLC Associates Program. ... Flat Out Head (Mail Order) $69.60 Part Number: DY-91461702. I've looked again and can see a black bit next to the ball that has come unscrewed for some reason. Stand the brush upright and let it dry for at least 24 hours. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright vacuum cleaner. Troubleshooting. Start by unplugging the vacuum cleaner. But this is one we are seeing more and more of, so I thought it worth documenting. Lie machine flat and attach cleaner head by sliding it on until it clicks. How to Clear Brush of Clogged Hair or Debris, What to Do if the Belt is Broken or Loose. Unplug the machine and lay it flat on its back. Replace the brush bar, plug the unit, and check if the brush is now spinning. Ensure the electrical plug on the Cleaner head fits into the twin–block connection on the body of the machine which is directly above the airway. Some Dyson models like the Dyson D25 upright vacuum cleaner has a rubber drive belt connecting the brush bar to the motor. … If you have any query about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with your serial number and details of where/when you bought the vacuum cleaner. Stand vacuum cleaner up straight, attach wand to hose and push into place until it clicks. The handle won't recline so the power bar engages for floor vacuuming. The head seems to hang an inch off the floor and flop around like a dead fish! Knoxville Market Square is reader-supported. DC25 Multi floor is a lightweight Dyson Ball vacuum cleaner that uses patented Root Cyclone technology for no loss of suction. It is moved by a motor inside the vacuum cleaner’s head assembly. Questions & Answers Wand. One of … Contact us. Upon closer inspection, you discover that the vacuum brush is not spinning. If you need technical help with your Dyson cordless & handheld then post it here. I have a Dyson DC25 and the swivel head lock won’t lock which makes the swivel stay up off the carpet/floor Christine Huber - 06/28/2018 Reply I was taking apart the vacuume to fix it and I have one part I don't know how to put back on. Press the hose release catch and pull it away from the back of the machine. Page 3: Important Safety Precautions Do not allow to be used as a toy. This can wear out eventually. Wed Jan 27, 2016 10:33 am. The brush should now start spinning. Using a Philips screwdriver or even a coin, unscrew the four screws that affix the brush to the brush bar assembly. If the wand won't return to the hose. You will find the belt on the side of the cleaner head. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. Turn off power, lay the machine flat on the floor and turn over so that the base can be viewed. There are several reasons why it won’t spin. Remove the eight screws so you can separate the two halves of the cleaner head. If your Dyson v6 Absolute vacuum cleaner turns off unexpectedly during use or no longer turns on, see the Dyson v6 Absolute Turns Off Unexpectedly or Won’t Turn On problem page for possible causes and solutions.. How old is the vacuum cleaner? As noted in this Dyson YouTube instructional video, clear the brush of any hair and debris before rinsing it thoroughly. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. The stabilizer stand will automatically lift up. Anyone heard of a problem with the head not lying down flat on the floor when the red bar is pressed? Over time, it can break or slip over time. Do Dyson vacuums scratch hardwood floors? Then let’s discuss the solution to the most usual cause: clogged hair or debris on the brush. Put the cleaner head back on. Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down. This can happen when suction is lost or something is preventing the beater bar from rolling. Previous. Look at the brush bar; if you see two separated by a drive mechanism in the middle of the assembly, the bars are connected by a direct-drive mechanism; there's no belt to replace. Consistent use of your Dyson DC25 without routine clean up of the brush bar may result in this and it is very much expected because the machine keeps meeting up with hair that gets entangled with the brush bar. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. If not, continue reading as a loose or broken belt may be the reason why the vacuum brush is not spinning. Failure to register your product will not diminish your warranty rights. I bought a secondhand dyson DC25 all floors at auction last week and have a problem with it. Brush Roll / Cleaner Head. If your unit is like that, unplug it first then make sure that the cleaner head is locked into position by pushing it towards the main body of the machine. The vacuum brush usually has angled bristles for sweeping and forcing the dust to be sucked into the hose. google_ad_client = "pub-7123723061455080"; This should let you access the brush bar. This is a common problem among the dyson vacuums. There is no button or lever on a Dyson DC28. If it will not lean back, then there is an issue with the vacuum that requires repair. This video was uploaded from an Android phone. google_ad_width = 120; Disassemble the cleaner head as shown in the below video. Then you can remove the brush bar and twist the two locking screws found on its base. Lo and behold, my Dyson is back. Although Dyson's vacuum cleaners don't come with a video game-style reset button, you can reset the brush bar on upright models. Fortunately, there are numerous tricks you can try to clean the brush. Do not use with damaged cable or plug. Dyson DC25 Upright Vacuum Parts. Simply place your foot on the head and lean the handle back. Buoyed by this, I bought an internal hose for $12.55 off a seller on Amazon. Still, getting rid of hair or debris should not be much of a task. Cyclone Assy. Is the brush of your Dyson vacuum cleaner still not spinning? Clean the beater bar (the cylinder... - Dyson … The soleplate stayed flat against the carpet, as it should. The brush bar is engineered to shut off for protection if something jams it. Answered! /* 120x600 vert tower */ Search within model. It has been engineered for powerful cleaning of every floor surface, with a motorized brush bar that can be turned off for hard floors and delicate rugs. Guides. Ships in 1 - 17 business days Ships in 1 - … I shall crack on! There are numerous reasons for why your vacuum isn't sucking, and it can be confusing for where to start. Step 1. Basically, the wand wont … The World's #1 Vacuum Cleaner Advice, Repair, Discussion & Information Forum, , Login with username, password and session length. I'm close to buying a Dyson vacuum, particularly the DC25 or DC28 animal versions, but have come across some people (on the web) saying the Dysons scratch hardwood floors. Lever the belt off with a flathead screwdriver. Learn more about the Dyson warranty. One is that the unit itself could be locked into an upright position. You can take this off by holding the side and twisting it towards you. It's quite common, particularly in houses where there are pets, or people with long hair, that your Dyson vacuum cleaner brush bar can become jammed and stop spinning. Then lay it on the floor with its back facing you. By this time, you should be able to pull apart the brush bar assembly. Some Dyson models like the Dyson D25 upright vacuum cleaner has a rubber drive belt connecting the brush bar to the motor. As powerful as Dyson vacuum cleaners are, regularly topping our Best vacuum cleaner and Best cordless vacuum lists, they can run into the occasional problem.