You need to restart all the devices including the modem and the router. Whether you just forgot your Xfinity Router Password, you are just trying to help out a friend, or you just want your internet connection to be more private. Your X1 TV box should resume playing in about 5–20 minutes. Chat with a Comcast agent to get the fastest answers to all your top questions. To restart your Comcast router (without clearing any settings), simply unplug it, wait at least 30 seconds, and plug it back in. Xfinity username and password Reset your router by using a small object to hold in the reset button on the back of the device; Hold the reset button for about 2-5 seconds and release it to restart the device. Look for a Disconnect/Connect button on the console.This resets the connection between the modem and the service provider. It is possible to reset most Arris routers using the reset button. The exact method for resetting your Xfinity router or modem can vary slightly by model. Open a tab in your browser and search type 10.0.0.1 in the address bar. Well, this is an unorthodox way of doing the task assigned, which is resetting your Xfinity router. The support team will likely advise you to factory reset the router. For Comcast router/modem combos, resetting the router to factory settings will also reset the modem -- thus, the terms "router", "modem", and "gateway" are often used interchangeably. trainman111/Shutterstock. This makes it easier to identify. After several seconds, the lights on your router will turn back on. Resetting the Arris router using the reset button; To reset your router using the router web interface; Resetting the Arris router using the reset button. Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. This step is known as power cycling. When you buy through links on our site, we may earn a small affiliate commission at no cost to you. Open the router console. You may need your Restart the router and modem when you don't know what's wrong. Forgot Your Xfinity Username and Password? In the menu, select Restore Factory Defaults or something similar.This feature replaces the router's customized settings (such as passwords and keys) with the original ones it had at the factory, without requiring a hard reset. If your Comcast router isn't working, there may be something you can do to fix it. You can factory reset your Comcast Gateway by using a paperclip or similar object. Reset router through web-based page setup: If you have the X1 Voice Remote, you can also use the voice... 2 Are you a passionate writer? Resetting Your Comcast Business Router Login. Give it a few minutes to settle. The router reset button is located on the back of the router. to log in. 4 Things That Can Affect Your Home WiFI Network Performance. To reset your Comcast router, use the following steps: Howchoo is reader-supported. If it doesn't power on in the first few seconds, press the Power button. Your device will take 5-10 minutes to restart. Like a computer, your WiFi router benefits from a quick reboot. Rebooting Your Wireless Gateway, Modem or Router. It may take several minutes for your wireless network to reappear. Find an Xfinity Store or service center near you. It’s easy to reset and power cycle your Xfinity cable and voice modem. To do a reboot, unplug your modem and router’s power adapters from the wall outlet, wait one minute, and then plug them back in. In that case, you may need a router reset to be able to log into the router using the default gateway and login details. Your device will take 5–10 minutes to restart. Open the My Account app and tap the Internet icon. Confirm Restart. Wait for the router to reinitialize. Choose the Restart option, and click OK. This guide will help you removing a Pod from your setup, so they're easy to return, sell, or give to someone else. For Android devices, tap the menu icon in the upper-left corner of the screen, then tap Internet. change your Comcast Xfinity wifi password, How to Log in to a Comcast Business Router, Best Comcast Xfinity-Compatible Routers and Modems, Xfinity Router Login: How to Log in to a Comcast Xfinity Router. The modem is the device that your connection to the internet attaches to. On your X1 Remote, press "A" to access the Help menu. Plug Out The Plugin. But as with any other modern devices today, routers and internet access need passwords to protect them from unauthorized access. -- thus restoring it to factory defaults. For Android devices, tap the menu icon in the … You may need your Xfinity username and password to log in. We're hiring! When you buy a tool or material through one of our Amazon links, we earn a small commission as an Amazon Associate. This button is mostly found at the back of the router. Using a paper clip or pen, gently depress the reset button and hold it until the lights on the front of the modem turn off. To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. 1. After resetting, unplug or maybe re-plug the power adapter of router. If it is blinking after pressing the reset button, then it confirms that the router has been reset properly. Learn more about... How To Reset Xfinity Router? This is done by following the steps below: Locate the reset button. Once the lights turn off, release the button. # Using Their Website Step 1. . You should see a power connection on the back of each device. The user name and the password will now become the defaults of admin and password. How to Change or Retrieve XFinity Router Default Password. Unplug your Wireless Gateway, wait 10 seconds and plug it back in. For example, if the gateway is black, the button is likely orange or yellow. Explore Howchoo's most popular interests. Once 30 seconds has passed, release the button. The reset button is small and recessed and is normally a different color than the rest of the gateway's housing. Rebooting Your Wireless Gateway, Modem or Router. Check out our guide on how to factory reset a Comcast router. If your Internet is running slowly or you're experiencing other connectivity issues with your Comcast router or modem, it's a good idea to either reset your gateway to factory defaults or simply restart it. For Android devices, tap the menu icon in the upper-left … Software engineer, designer, tinkerer, and beer enthusiast living in Tampa, Florida. Step 2. . Let’s go and understand how to reset the Xfinity router. You will be directed to a Xfinity site. I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams). 1 First, unplug the power from both your router and modem (or just the one device, if it’s a combined unit). Resetting your modem will wipe all previous router configuration -- including wifi network name, password, login information, etc. Consumer Reports explains why you need to reboot a router and what happens when you turn the device off and on again. Push the paper clip into the reset hole, located in the back of your router, to press the recessed reset … 1. Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. Follow the steps below to guide you: Go to the Help menu by pressing the A button on your Xfinity remote control. As for any BYOD folks be sure to update your router firmware and disable pin WPS. First you need to get a paper clip and bend it or use anything that has a small, pointy tip. This process refreshes your Xfinity modem and router’s internet connection and clears out hardware issues. Your gateway device will begin booting up while performing a factory reset. There are three ways on how to reset the Xfinity Router Username and Password: Logging to through the Admin Tool; With the Xfinity My Account app; Online (through the website) A wireless router connects your devices wirelessly to the internet so you can go about your business without having to be stuck in one spot. On the back of the gateway device, locate the reset pinhole. and tap the Internet icon. Before You Begin: Plug in the modem. Step 3. . On many newer Wi-Fi routers, you can schedule automatic daily or weekly reboots. Manually from the power source. The reset button is small and recessed and is normally a ... Press and hold the reset button. Let us now simply dig into the ways through which you can reset your Xfinity router in a click. Afterwards, be sure to change your Comcast Xfinity wifi password to something more secure or memorable. My Account app Step 4. . Check out today's special tech deals:https://amzn.to/2WtiWdo*Use the above Amazon affiliate link to check out the latest deals on tech products. Resetting the Comcast Xfinity router. Don’t hold the button for more than 15 seconds if you just want to reset it Using a small object, press and hold the reset button for at least 30 seconds. Use the arrow keys to select Restart, then press "OK." 3 Your Comcast Xfinity xFi pods don't store much configuration long-term; rather it's saved on the main router itself. The most common issues and how to fix them. Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. The router reset button is located on the back of the router. You will lose any customized settings, and they will need to be re-configured from scratch. We recommend waiting at least ten seconds before plugging them back in; wait for 30 if you want to be thorough. In order to make sure that your router has been reset properly, check the Power LED of it. Note: I highly recommend that you purchase a gigabit ethernet switch (on Amazon) for your wired connections because the LAN ports on the Nighthawk is simply not enough. Want to support Howchoo? This is super important if you want to play games or have access to seamless … When you see a confirmation message on your screen, press OK again then select Restart. If you suspect your Comcast router has malware or a virus, disconnect any connected devices from the router and contact Comcast for technical support. Open the My Account app and tap the Internet icon. Comcast offers a router to all of its internet customers for a monthly fee. If your guests are experiencing issues with your Xfinity® WiFi hosted hotspot, see these troubleshooting steps to help solve. This is different than restarting your router, which does not clear any settings and simply brings your network down and back up. Open the Locate the reset button. How to Reset a Comcast Xfinity Router or Modem, How To Fix Your Comcast Router: A Troubleshooting Guide.